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Return & Shipping Policy

HUES BOA HAS A STRICT RETURN POLICY*

ALL ORDERS ARE FINAL SALES.

WE DO NOT ACCEPT RETURNS ON ANY ORDERS

If you have any questions or concerns, please email boa@huesboa.com

You must notify us within 5 days of any issues with the items you receive.

Claims for items damaged upon receipt must include clear photos of the damaged item.

SHIPPING

Orders can take 3-5 business days to process and pack. This time is separate from the actual shipping time.

To ensure delivery of your order please input your information and address in English.

We cannot make any changes to your order once it has been placed.

Please ensure all your information is correct before placing your order.

We are not responsible for any mistakes in addresses you input.

You must enter your shipping and billing address in English to ensure delivery of your order.

If you have any questions or concerns, please email: boa@huesboa.com

HAWAII, ALASKA, PO BOXES, APO/FPO & U.S TERRITORIES

We accept orders shipped to PO boxes and APO/FPO or U.S. territories.  Orders shipped to these addresses must be sent via USPS or equivalent service.

INTERNATIONAL SHIPPING POLICIES

Please allow up to 5 business days for your order to be processed, packed, and shipped. International orders shipped via USPS, DHL, or an equivalent service are typically delivered within 7-14 business days from the date that it is shipped, depending on your country and selected delivery service. We ship all international orders DDU, which means you may have to pay duty fees depending on your country. We are not responsible for any duty fees you may incur. You will receive a shipment notification email with tracking once your order has shipped.

CUSTOMS, DUTIES & TAXES

All applicable customs and import duties, fees, and taxes are the responsibility of the customer. We ship your package DDU (duties and taxes unpaid), and we do not collect the VAT, duties, and/or taxes and cannot predict what your charges may be. If your order does require these additional charges, they must be paid by you in order for your package to clear customs. Some countries may require additional fees paid Collect on Delivery (COD). These fees are paid to the local carrier and are not collected by Hues BOA.

Customs authorities require that we state the value of your order directly on your package. Customs agents have the right to release or deny the release of your package, and in rare cases, they may also delay delivery.

FREE SHIPPING

STAY CONNECTED WITH HUES BOA

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By submitting your email address, you agree to receive marketing emails from Hues BOA. We may use information collected about you on our site to suggest other products and offers. You can unsubscribe at any time. View Terms & Privacy. FREE SHIPPING VALID ONLY IN THE CONTINENTAL U.S.